City Looks to Build a New HSR WebApp: Despite Budget Crisis – TPR Hamilton | Hamilton's Civic Affairs News Site

January 23, 2024
The City of Hamilton is looking to hire a firm to create a “Transit Trip Planning and Customer Experience WebAPP.”
Hamilton City Hall is prepared to spend an undisclosed amount on the project due to ongoing problems with the City’s multi-million dollar website project.
The HSR website cannot display schedule information using online formats.
HSR schedules are posted as PDF files. Due to issues with the City website’s design, the schedules cannot be sorted by route number.
Instead, they are listed in order of the first digit of the route number: 1, 10, 11, 12, 16, 18, 2, 20, 21, … 3, 33, … 4, 41.
The new HSR app – which few people will use because third-party apps such as Transit and Google Maps already provide trip planning – is one of many new non-mandatory projects city staff hope to fund with a planned 14+% city-budget increase.