Regularly Review DARTS Clients for Eligibility: City Auditor
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Internal City Auditor hired expert consultant to review 150 approved applications, only found 49% clearly eligible, and calls for significant reforms to manage DART costs.
Explainer: How Council Created The DARTS Budget "Problem", and Why Politically They Won't Fix It
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A decision in 2009 to make transit free for large numbers of people, and provincial disability anti-discrimination laws requiring fare parity for DARTS.